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CREM Employee Manual

Introduction

Columbia River Electric Maintenance (CREM) was established in 2004 and is located in Kennewick, WA. CREM is an electrical contractor that works on projects for our clients in a variety of industries including manufacturing, food processing, hospitals, data centers, and government. We offer cutting edge electrical design build installations through prefabrication using Building Information Modeling (BIM).  

Success and continual growth of our company is the result of the work of passionate, talented, and dedicated employees.

We chose you to work here because we believe you are the right fit for our team, and you have the skills to help our company succeed. We believe we can mutually benefit from your employment with CREM.

We hope that you chose CREM not only because of our strong reputation and commitment to quality work, but because you believe us to be an employer with integrity that cares for employees. Our goal is to be the employer of choice for passionate, skilled, and talented employees.

 We hope you will take pride in working with us and being an important part of our success.

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Our Mission

Our company provides safe and cost-effective solutions to our current and future clients through innovation, technology, and cutting-edge installation techniques.

Overall, as a company, we strive to make a positive impact on the community, electrical industry, the businesses we serve, our team members and their families.

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About this Policy Manual

Please take time to review the policies contained in this handbook. If you have questions, feel free to ask your supervisor or to contact the Human Resources (HR) department.

Please note that this Employee Manual is created for the employees of Columbia River Electric Maintenance, Inc, (CREM). Throughout this manual, the abbreviation of CREM or the word “Company” will be used to refer to Columbia River Electric Maintenance, Inc,

This policy manual and each of its rules (except as otherwise stated) apply whenever an employee is on/in company property, surrounding grounds and parking lots, leased space, company time (including breaks/lunches), in any vehicles used for company business, and in other circumstances such as on customer premises or when representing CREM.

 

This Employee Manual gives a general description of the personnel policies of the company and is intended only as a set of guidelines.

All management functions are retained by CREM, including but not limited to the right to establish and administer policies, take whatever action is necessary to operate the business, direct our work force, discharge employees in accordance with the policy, set hours and shifts to be worked, and to determine the standards of production and services rendered.

 

This Employee Manual may be changed or updated only by the owners of the organization and updates or edits can occur at any time. This Manual supersedes any previous Policy Manual or individually written policies.

Management will make its best effort to keep employees informed of any policy changes that occur.

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Employment at Will

Employment at our company is on an at-will basis unless otherwise stated in a written individual employment agreement signed by the president of the company.

This means that either the employee or the company may terminate the employment relationship at any time, for any reason, with or without notice.

Nothing in this employee handbook creates or is intended to create an employment agreement, express or implied. Nothing contained in this, or any other document provided to the employee is intended to be, nor should it be, construed as a contract that employment or any benefit will be continued for any period of time. In addition, no company representative is authorized to modify this policy for any employee or to enter into any agreement, oral or written, that changes the at-will relationship.

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Union Consideration

For union employees, CREM will follow and apply the rules of the current local International Brotherhood of Electrical Workers (IBEW) contract that applies to the employee’s home-base work location.

Nothing in this Employee Manual is intended to interfere with, restrain, or prevent concerted activity as protected by the National Labor Relations Act (NLRA). Such activity includes employee communications regarding wages, hours, or other terms or conditions of employment. Our employees have the right to engage in or refrain from such activities.

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Culture and Our Company Commitment

CREM is committed to creating and maintaining a work environment in which all people are treated with dignity, decency, and respect. We want each of our employees to feel safe and comfortable at work.

The Company will not tolerate unlawful discrimination or harassment of any kind.

In addition to the policies listed below, the company expects employees to act with integrity, respect, and kindness. We strive to create a work environment free from bullying, gossiping, “backstabbing,” or other repetitive immature behavior. Employees are encouraged to call out such behavior directly before bringing their concerns to their supervisor or HR.

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Equal Opportunity Policy

We are committed to providing equal employment opportunities to all persons regardless of age, race, color, religion, ancestry, national origin, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression, sexual orientation, marital or veteran status, physical or mental disability, on the job injuries, organizational affiliation, age, or any other legally protected status. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

 

CREM will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual’s physical or mental disability, sincerely held religious beliefs and practices, and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon our company’s business operations.

 

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. Employees who feel they have been subjected to any such retaliation should bring it to the attention of Human Resources.

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Reasonable Accommodation Policy

CREM is committed to fair and equal employment of individuals with disability in accordance with the Americans with Disabilities Act (ADA) and the Equal Employment Opportunity Commission (EEOC).

In accordance with the ADA, reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform the essential functions of their jobs or to enjoy the equal benefits and privileges of employment. An employee or applicant with a disability may request an accommodation from the HR department and should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The company then will review and analyze the request, including engaging in an interactive process with the employee or applicant, to identify if such an accommodation can be made, or if any other possible accommodation is appropriate. If requested, the employee is responsible for providing medical documentation regarding the disability and possible accommodation. All information obtained concerning the medical condition or history of an applicant or employee will be treated as confidential information, maintained in separate medical files, and disclosed only as permitted by law.

CREM will reasonably accommodate qualified individuals with disabilities so that they can perform the essential functions of a job, unless the requested accommodation results in the following:

  • A direct threat to the safety or well-being of the individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodations; or

  • An undue hardship to the Company

  • Individuals who are currently using illegal drugs or abusing prescription drugs are excluded from coverage under the Company ADA policy.

It is the policy of the companies to prohibit harassment or discrimination based on disability or because an employee has requested reasonable accommodation. We also prohibit retaliation against employees for exercising their rights under the ADA or other applicable civil rights laws. Employees should use the procedures described in the Harassment and Complaint Procedure to report any harassment, discrimination, or retaliation they have experienced or witnessed.

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Harassment Policy and Complaint Procedure

CREM prohibits harassment of any kind, including sexual harassment, and will take appropriate and immediate action in response to complaints or knowledge of violations of this policy. For purposes of this policy, harassment is any verbal or physical conduct designed to threaten, intimidate, or coerce an employee, co-worker, or any person working for or on behalf of the Company.

The following examples of harassment are intended to be guidelines and are not exclusive when determining whether there has been a violation of this policy:

  • Verbal harassment includes comments that are offensive or unwelcome regarding a person’s national origin, race, color, religion, age, sex, sexual orientation, pregnancy, appearance, disability, gender identity or expression, marital status, or other protected status, including epithets, slurs, and negative stereotyping.

 

  • Nonverbal harassment includes distribution, display or discussion of any written or graphic material that ridicules, denigrates, insults, belittles or shows hostility, aversion, or disrespect toward an individual or group because of nation origin, race, color, religion, age, gender, sexual orientation, pregnancy, appearance, disability, sexual identity, marital status, or other protected status.

 

Sexual Harassment

Sexual harassment is a form of unlawful employment discrimination under Title VII of the Civil Rights Act of 1964 and is prohibited under CREM’s anti-harassment policy. According to the Equal Employment Opportunity Commission (EEOC), sexual harassment is defined as “unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature, when submission to or rejection of such conduct is used as the basis for employment decisions or such conduct has the purpose of creating an intimidating, hostile or offensive work environment.”

Sexual harassment occurs when unsolicited and unwelcome sexual advances, request for sexual favors, or other verbal or physical conduct of a sexual nature:

  • Is made explicitly or implicitly a term or condition of employment.

  • Is used as a basis for an employment decision.

  • Unreasonably interferes with an employee’s work performance or creates an intimidating, hostile or otherwise offensive environment.

Sexual harassment may take different forms. The following examples of sexual harassment are intended to be guidelines and are not exclusive when determining whether there has been a violation of this policy.

 

  • Verbal sexual harassment includes innuendoes, suggestive comments, jokes of a sexual nature, sexual propositions, lewd remarks, and threats; requests for any type of sexual favor (this includes repeated, unwelcome requests for dates); and verbal abuse or “kidding” that is oriented toward a prohibitive form of harassment, including that which is sexual in nature and unwelcome.

 

  • Nonverbal sexual harassment incudes the distribution, display or discussion of any written or graphic material, including calendars, posters and cartoons that are sexually suggestive or show hostility toward an individual or group because of sex; suggestive or insulting sounds; leering; staring; whistling; obscene gestures; content in letters, notes, faxes, emails, photos, text messages, tweets, and internet postings; or other forms of communication that are sexual in nature and offensive.

 

  • Physical sexual harassment includes unwelcome, unwanted physical contact, including touching, tickling, pinching, patting, brushing up against, hugging, cornering, kissing, fondling, and forced sexual intercourse or assault.

Courteous, mutually respectful, pleasant, noncoercive interactions between employees that are appropriate in the workplace and acceptable to and welcomed by both parties are not considered to be harassment, including sexual harassment.

 

Consensual Romantic or Sexual Relationships

Consensual relationships between co-workers must be reported to the HR department. CREM strongly discourages romantic or sexual relationships between manager (or other supervisory employee) and an employee who reports directly or indirectly to that person, because such relationships tend to create compromising conflicts of interest or the appearance of such conflicts. In the case a consensual romantic relationship interferes with a healthy work environment, both parties are subject to relocation or other actions deemed necessary.

 

Employees

All employees, regardless of their positions, are covered by and are expected to comply with this policy and take appropriate measures to ensure that prohibited conduct does not occur.

If an employee feels that he or she is being subjected to any form of discrimination or harassment, he or she is encouraged to immediately inform the harasser that the conduct is unwelcome and needs to stop. If the inappropriate conduct does not cease, or if the employee is unable to or uncomfortable with addressing the alleged harasser directly, he or she should report the incident to his or her own supervisor or to the human resource department. Please see below for the complaint procedure details.

 

Managers and supervisors

Managers and supervisors must deal expeditiously and fairly when they have any knowledge of discrimination or harassment within their departments. They must:

  • Immediately call out or take action to stop any witnessed potential harassment or discrimination.

  • Take all complaints or concerns of alleged or possible harassment seriously no matter how minor or who is involved, and whether there has been a written or formal complaint.

  • Report all incidents to HR immediately so that a prompt investigation can occur.

  • Take any appropriate action to prevent retaliation or prohibited conduct from recurring during and after any investigations or complaints.

Managers and supervisors who knowingly allow or tolerate sexual or other harassment or retaliation, including the failure to immediately report such misconduct to HR, are in violation of this policy and will be subject to disciplinary action.

 

Complaint Procedure

CREM has established the following procedure for lodging a complaint of harassment, discrimination, or retaliation. The Company will treat all aspects of the procedure confidentially to the extent reasonably possible.

  • Complaints should be submitted as soon as possible after an incident has occurred. It is helpful, but not required, to provide a written record of the date, time and nature of the incident(s) and the names of any witnesses. HR may assist the complainant in completing a written statement or, in the event an employee refuses to provide information in writing, HR will dictate the verbal complaint.

  • Upon receiving a complaint or being advised by a supervisor or manager that violation of this policy may be occurring, HR will notify senior management and, if needed, review the complaint with company legal counsel.

  • HR will initiate an investigation to determine whether there is a reasonable basis for believing that the alleged violation of this policy occurred.

  • If necessary, the complainant and the respondent will be separated during the investigation, either through internal transfer or administrative leave.

  • During the investigation, HR, together with legal counsel or other management employees, will interview the complainant, the respondent, and any witnesses to determine whether the alleged conduct occurred.

  • Upon conclusion of an investigation, HR or other persons conducting the investigation will submit a written report of his or her findings to the company. If it is determined that a violation of this policy has occurred, HR will recommend appropriate disciplinary action. The appropriate action will depend on the following factors:

 

  1. The severity, frequency, and pervasiveness of the conduct.

  2. Prior complaints made by the complainant.

  3. Prior complaints made against the respondent.

  4. The quality of the evidence.

  • If the investigation is inconclusive or is determined that there has been no violation of the policy, but potentially problematic conduct may have occurred, HR may recommend appropriate preventative action.

  • Senior management will review the investigative report and any statements submitted by the complainant or respondent, discuss the results of the investigation with HR and senior management staff as appropriate, and decide what action, if any, will be taken.

  • Once a final decision is made by senior management, HR will submit in writing or meet with the complainant and the respondent separately and notify them of the findings of the investigation. If disciplinary action is to be taken, the respondent will be informed of the nature of the discipline and how it will be executed.

 

Retaliation

No hardship, loss, benefit, or penalty may be imposed on an employee in response to:

  • Filing or responding to a bona fide complaint of discrimination or harassment.

  • Appearing as a witness in the investigation of a complaint.

  • Serving as an investigator of a complaint

Lodging a bona fide complaint will in no way be used against the employee or have an adverse impact on the individual’s employment status. However, filing groundless or malicious complaints is an abuse of the policy and will be treated as a violation.

Any person who is found to have violated this aspect of the policy will be subject to discipline up to and including termination of employment.

 

Confidentiality

All complaints and investigations are treated confidentially to the extent possible, and information is disclosed strictly on a need-to-know basis. The identity of the complainant is usually revealed to the parties involved during the investigation, and HR will take adequate steps to ensure that the complainant is protected from retaliation during and after the investigation. All information pertaining to a complaint or investigation under this policy will be maintained in secure files within the HR department.

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Other Available Procedures

The procedures available under this policy do not preempt or supersede any legal procedures or remedies otherwise available to a victim of harassment or discrimination under local, state or federal law.

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Commitment to Diversity

CREM is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. Embracing and understanding what each employee’s background and perspective can contribute gives us a competitive edge. This is an important principle of sound business management and is embodied in company policy, culture, and the way we do business.

Some types of diversity are as follows:

  • Life Experience

  • Work Experience

  • Neurodiversity

  • Perspective

  • Culture

  • Ethnicity

  • Gender

  • Age

Respecting each individual and recognizing the value they bring to our team is essential. We strive to create a supportive environment that allows everyone to perform to his or her potential.

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Code of Ethics

CREM conducts its business with integrity and strives to observe the highest standard of ethics. We believe in doing the right thing for our customers, our employees, and the community.

In turn, we expect our employees to act with integrity and maintain the same level of ethical standards. The company has established the policy and guidelines below to assist employees in this. This Code of Ethics will serve as a guideline, will help preserve CREM’s reputation, and is intended to prevent adverse consequences to all parties involved.

If an employee is concerned whether the standards are being met or they are aware of violations of the Code, they must contact Human Resources. CREM takes seriously the standards set forth in the Code, and violations are the cause for disciplinary action up to and including termination of employment.

In addition to the below, CREM agrees with and enforces the Code of Excellence created by the International Brotherhood of Electrical Workers (IBEW).

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Build Trust and Credibility

The success of our business is dependent on the trust and confidence we earn from our employees, customers, and shareholders. We gain credibility by adhering to our commitments, displaying honesty and integrity, and reaching company goals solely through honorable conduct.

When considering any action, it is wise to ask: will this build trust and credibility in me as an employee or of CREM as a business? Is the commitment I am making one that I can follow through with? The only way we will maximize trust and credibility is by answering “yes” to those questions and by working every day to be considerate and hold ourselves accountable for our actions.

Respect for the Individual

We all deserve to work in an environment where we are treated with dignity and respect. CREM is committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our business success.

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Open and Honest Communication

At CREM everyone should feel comfortable speaking his or her mind, particularly with respect to ethical concerns. Managers have a responsibility to create an open and supportive environment where employees feel comfortable raising questions and concerns. It is the manager’s responsibility to help facilitate problem solving skills, solutions, and resolution. HR may be involved as necessary. We all benefit when employees exercise their power to prevent mistakes or wrongdoing by asking the right questions at the right time.

CREM will investigate all reported instances of questionable unethical behavior. In every instance where improper behavior has occurred, CREM will take appropriate action. We will not tolerate retaliation against employees who raise ethical concerns in good faith.

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Set the Tone at the Top

Management has the added responsibility of demonstrating, through their actions, the importance of this Code of Ethics. In any business, ethical behavior does not simply happen; it is the product of clear and direct communication of behavioral expectations and is modeled from the top by example.

To ensure our Code is effective, managers must be responsible for promptly addressing ethical questions or concerns raised by employees. Managers should not consider employees’ ethical concerns as threats or challenges to their authority, but rather as an encouraged form of business communication. We want the ethics dialogue to become a natural part of daily work.

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Uphold the Law

Our commitment to integrity begins with complying with laws, rules, and regulations where we do business. Furthermore, each of us must understand the company policies, laws, rules, and regulations that apply to our specific roles. If you are unsure of whether a contemplated action is permitted by law or Company Policy, please seek the advice from your supervisor, HR, or a subject matter expert. We are all responsible for preventing violations of the law and for speaking up if we see possible violations.

Competition

CREM is dedicated to ethical, fair, and vigorous competition. We will sell our products and services based on their merit, superior quality, functionality, and competitive pricing. We will make independent pricing and marketing decisions and will not improperly cooperate or coordinate our activities with our competitors. We will not offer or solicit improper payments or gratuities in connection with the purchase of goods or services for CREM or the sales of its products or services, nor will we engage or assist in unlawful boycotts of customers.

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Competition

CREM is dedicated to ethical, fair, and vigorous competition. We will sell our products and services based on their merit, superior quality, functionality, and competitive pricing. We will make independent pricing and marketing decisions and will not improperly cooperate or coordinate our activities with our competitors. We will not offer or solicit improper payments or gratuities in connection with the purchase of goods or services for CREM or the sales of its products or services, nor will we engage or assist in unlawful boycotts of customers.

 

Confidential and Proprietary Information

Integral to our business success is our protection of confidential company information, as well as nonpublic information entrusted to us by employees, customers, and other business partners. Confidential and proprietary information includes such things as pricing and financial data, customer names/addresses or nonpublic information about other companies, including current or potential suppliers and vendors. The company will not disclose confidential and nonpublic information without a valid business or legal purpose and proper authorization.

 

It is also important that CREM respect the property and confidentiality rights of others. We will not acquire or seek to acquire improper means of a competitor’s trade secrets or other proprietary or confidential information. We will not engage in unauthorized use, copying, distribution or alteration of software or other intellectual property.

 

An employee who improperly uses or discloses trade secrets or confidential business information will be subject to disciplinary action up to and including termination of employment and legal action, even if the employee does not actually benefit from the disclosed information.

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Avoid Conflicts of Interest

CREM and our employees must avoid any relationship or activity that might impair, or even appear to impair, our ability to make objective and fair decisions when performing our jobs. We believe that employees have a duty to CREM to advance its legitimate interests when the opportunity to do so arises. Employees must never use company time, property, or information.

 

for personal gain or personally take for themselves any opportunity that is discovered through their position with CREM.

 

Determining whether a conflict of interest exists is not always easy to do. Employees with a conflict-of-interest question should seek advice from management. Before engaging in any activity, transaction or relationship that might give rise to a conflict of interest, employees must seek review from their managers or Human Resources.

 

The list below suggests some of the types of activities that may indicate a conflict of interest or unacceptable ethics:

 

  1. Simultaneous employment by another firm that is a competitor of or supplier to CREM.

  2. Having a direct or indirect competing interest in the Company’s activities.

  3. Holding a substantial interest in, or participating in the management of, a firm to which the company makes sales or from which it makes purchases.

  4. Borrowing money from customers or firms, other than recognized loan institutions, from which our company buys services, materials, equipment, or supplies.

  5. Accepting or offering substantial, lavish, or excessive gifts or entertainment from or to an outside organization or agency.

  6. Speculating or dealing in materials, equipment, supplies, services, or property purchased by the company.

  7. Participating in civic or professional organization activities in a manner that divulges confidential company information.

  8. Misusing privileged information or revealing confidential data to outsiders.

  9. Using one’s position in the company or knowledge of its affairs for personal gains; and

  10. Engaging in practices or procedures that violate antitrust laws, commercial bribery laws, copyright laws, discrimination laws, campaign contribution laws, or other laws regulating the conduct of company business.

 

In general, CREM recognizes the right of employees to engage in activities outside of their employment are private in nature and unrelated to our business, however employees must disclose any possible conflicts of interest so the Company may assess and prevent potential conflicts. If an employee has any questions regarding how an action or proposed action would create a conflict of interest, he or she should immediately contact Human Resources.

 

Generally, we will not use company equipment such as computers, copiers, and fax machines in the conduct of an outside business or in support of any religious, political, or other outside daily activity. Solicitation of Company employees by non-employees is prohibited at all times. Solicitation by an employee of another employee is prohibited, while either the person doing the soliciting, or the person being solicited is on working time and or Company property. Distribution of materials by employees in work areas or on working time is prohibited.

 

In order to protect the interests of the CREM network and our fellow employees, we reserve the right to monitor or review all data and information contained on an employee’s company-issued computer or electronic device, the use of the Internet or CREM’s intranet. We will not tolerate the use of company resources to create, access, store, print, solicit or send any materials that are harassing, threatening, abusive, sexually explicit, or otherwise offensive or inappropriate.

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Alternative Employment Policy

CREM has no objection to employees holding a second job, having a “side-hustle”, or completing contract work if it poses no conflict of interest and does not otherwise interfere with their performance.

Prior to accepting or starting alternative employment, all employees are required to discuss the matter with Human Resources so that any conflict of interest can be evaluated. Permission to hold any outside employment or business interests with anybody doing business with or directly competing against CREM, their customers, or venders must be secured in writing from Human Resources. Failure to secure advance permission may result in immediate termination.

No employee shall accept or engage in any activity, business, or employment, either during or after working hours that would conflict with CREM interests or diminish the ability of the employee to render the Company full, loyal, and undivided service that is required based on his or her employment by the Company.

All Employees must maintain a satisfactory or better job performance level. If an employee’s job performance suffers due to their alternative employment, he or she will be required to terminate one of the jobs. All employees are required to work their assigned schedule and hours. Holding a second job does not change this requirement. All work required by the second job must be performed outside company hours and only if no conflict with CREM interest is involved. At no time may Company resources be used in the service of a second employer.

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Accurate Company Financials and Recordkeeping

CREM creates, retains, and disposes of our company records as part of our normal course of business. We expect all employees to maintain compliance with all company policies and guidelines, as well as all regulatory and legal requirements.

All corporate financial records must be true, accurate and complete, and company data must be promptly and accurately entered in our books in accordance with CREM’s and other applicable accounting principles.

CREM will make certain that all disclosures made in financial reports are full, fair, accurate, timely and understandable. This obligation applies to all employees, including all financial executives, with any responsibility for the preparation of such reports, including drafting, reviewing, and signing or certifying the information contained therein. No business goal of any kind is ever an excuse for misrepresenting facts or falsifying records.

We must not improperly influence, manipulate, or mislead any audit, nor interfere with any auditor engaged to perform an independent audit of CREM books, records, processes, or internal controls.

Employees must inform Human Resources if they learn that company records or any information in any filing or public communication was untrue or misleading at the time it was made.  

 

Workplace Safety

CREM is committed to providing a safe and healthy work environment for its employees. We believe protecting the safety of our employees and visitors is the most important aspect of running our business.

All employees have the opportunity, and ultimately the responsibility, to contribute to a safe work environment. This is done by using common sense rules and safe practices and by notifying management when any health or safety issues are present. Employees are encouraged to provide feedback, bring concerns, or ideas to management regarding safety.

With safety as one of our main company values, we have created some policies and procedures listed below. For more detailed Safety information, please see the separate Safety Policy Manual.

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Workplace Emergency or Accidents

In the event of an emergency, notify the appropriate emergency personnel by dialing 9 for an outside line, then dialing 911 to activate the medical emergency services.

In the event of an emergency requiring evacuation, all persons working in the CREM shop and/or offices will evacuate the building and assemble in the gravel parking area north of the shop next to West Brinkley Road, this will be the primary assembly area. If the primary assembly location is not an option, all persons will assemble in the south end of the paved parking area, this will be the secondary assembly area.

Any workplace injury, accident, or illness must be reported to the employee's supervisor as soon as possible, regardless of the severity of the injury or accident. The supervisor will then notify HR, Safety Department, and senior management as needed.

Employees should familiarize themselves with the location of first aid equipment, fire extinguishers, and building exit points.

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Drug-Free and Alcohol-Free Workplace

It is the policy of CREM to maintain a drug- and alcohol-free work environment that is safe and productive for employees and others doing business with the company.

 

Work Expectations

Employees should report to work free of any adverse effects of illegal drugs, and/or alcohol. Please note that while marijuana use has become legal in Washington State, the Federal government deems marijuana use illegal, and it is considered an illegal drug pursuant to this policy.

This policy does not prohibit employees from the lawful use and possession of prescribed medications. Employees must, however, consult with their doctors about the medications’ effect on their fitness for duty and ability to work safely, and they must promptly disclose any work restrictions that prevent them from safely performing their essential job functions to their supervisor or Human Resources, including any restrictions on the operation of machinery. Upon disclosure, the company will seek to accommodate restrictions and will discuss any potential accommodation with employees.

Whenever employees are working, are operating any Company vehicle or equipment, are present on CREM premises or are conducting company-related work offsite, they are prohibited from:

  • Using, possessing, buying, selling, manufacturing, or dispensing any illegal drug (to include possession of drug paraphernalia).

  • Being under the influence of alcohol, prescription drugs that prohibit operation of machinery if it is a job requirement or any illegal drugs as defined in this policy.

  • Possessing or consuming alcohol.

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Required Safety Testing

To ensure compliance with this policy, substance abuse screening may be conducted in the following situations:

  1. Preemployment: as required by the company for all prospective employees who receive a conditional offer of employment. Applicants dispatched from the union are considered to have a conditional offer of employment and must pass a drug test that includes testing for prescription drugs before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

  2. Under reasonable suspicion: that the employee is under the influence of alcohol or drugs that could affect or have adversely affected the employee’s job performance; and

  3. Post-Accident: as required by the company after an employee injures themselves or another employee causing offsite medical attention or when they cause, contribute to, or are suspected to have contributed to accidents that seriously damage a Company vehicle, machinery, equipment, or property.

  4. Random: as authorized or required by customer contract, or federal or state law.

Under reasonable suspicion or post-accident incidents, the employee will not be allowed to drive him or herself to the testing facility. A member of management must transport the employee or arrange for an “Uber”, cab, or other transportation for the employee. Employees will be paid for time spent in alcohol or drug testing and then suspended pending the results of the drug or alcohol test. After the results of the test are received, a date and time will be scheduled to discuss the results of the test; this meeting will include a member of management, a union representative (if requested), and HR. Should the results prove to be negative, the employee will receive back pay for the times/days of suspension.

 

Inspections

The Company reserves the right to inspect all portions of its premises, equipment, and vehicles for drugs, alcohol, or other contraband; affected employees may have union representation involved in this process. All employees, contract employees and visitors may be asked to cooperate in inspections of their persons, work areas and property that might conceal a drug, alcohol, or other contraband. Employees who possess such contraband or refuse to cooperate in such inspections are subject to appropriate discipline, up to and including discharge.

 

Any illegal drugs or drug paraphernalia will be turned over to an appropriate law enforcement agency and may result in criminal prosecution.

 

Crimes Involving Drugs

The Company does not desire to intrude into the private lives of its employees but recognizes that employees’ off-the-job involvement with drugs and alcohol may have an impact on the workplace. Therefore, the Company reserves the right to take appropriate disciplinary action for drug use, sale, or distribution while off company premises. All employees who are convicted of, plead guilty to, or are sentenced for a crime involving an illegal drug are required to report the conviction, plea, or sentence to HR within 5 (five) days. Failure to comply will result in automatic discharge. Cooperation in complying may result in suspension without pay to allow management to review the nature of the charges and the employee’s past record with the Company.

 

Employee Assistance

CREM will assist and support employees who voluntarily seek help with drug or alcohol problems before becoming subject to discipline or termination under this or other CREM policies. Employees may be allowed to use accrued paid time off, placed on leaves of absence, referred to treatment providers and otherwise accommodated as required by law. Employees may be required to document that they are successfully following prescribed treatment and to take and pass follow-up tests if they hold jobs that are safety-sensitive or require driving, or if they have violated this policy previously. Once a drug test has been initiated under this policy, unless otherwise required by the Family and Medical Leave Act or the Americans with Disabilities Act, the employee will have forfeited the opportunity to be granted a leave of absence for treatment, and will face possible discipline, up to and including termination of employment.

 

Compliance and Enforcement:

Compliance with this policy, including inspection and testing, is a condition of employment. Employees who test positive or who refuse to submit to substance abuse screening will be subject to termination.

Notwithstanding any provision herein, this policy will always be enforced in accordance with applicable state and local law.  Law enforcement personnel may be notified, as appropriate, when criminal activity is suspected.

Any employee violating this policy is subject to discipline, up to and including termination, for the first offense.

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Smoke-Free Workplace

Smoking is not allowed in company buildings, company vehicles, or work areas at any time. “Smoking” includes the use of any electronic smoking devices, and e-cigarettes.

Smoking is only permitted during break times in designated outdoor areas. Employees using these areas are expected to dispose of any smoking debris safely and properly.

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Workplace Violence Prevention

CREM is committed to providing a safe, violence-free workplace for our employees. Due to this commitment, the company discourages employees from engaging in any physical confrontation with a violent or potentially violent individual or from behaving in a threatening or violent manner. Threats, threatening language, or any other acts of aggression or violence made toward or by any employee will not be tolerated. A threat may include any verbal or physical harassment or abuse; attempts to intimidate others; menacing gestures; stalking; or any other hostile, aggressive, and/or destructive actions taken for the purposes of intimidation. This policy covers any violent or potentially violent behavior that occurs in the workplace or at company-sponsored functions.

All employees bear the responsibility of keeping our work environment free from violence or potential violence. Any employee who witnesses or is the recipient of violent behavior should promptly inform their supervisor, manager, or HR department. All threats will be promptly investigated. No employee will be subject to retaliation, intimidation, or discipline as a result of reporting a threat in good faith under this guideline.

All threats or acts of violence will be investigated, and appropriate action will be taken. Any such act or threatening behavior may result in disciplinary action up to and including termination. The company reserves the right to press charges or otherwise involve law enforcement for any situation in which an individual engages in violence against the company, its employees, or its property.

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Communicable Disease & Illness Policy

Generally, if an employee is sick or unwell, the Company asks that the employee stay home, rest, and get better. This is especially true if the person is still actively sick with a communicable disease that can be spread between employees.

A communicable disease is a disease that can be transmitted from one individual to another via: direct physical contact, airborne through cough or sneeze, ingested or injected or through a vector of animals or insects. The most common communicable diseases include measles, influenza, COVID-19, viral hepatitis-A (infectious), viral hepatitis-B (serum), HIV, AIDS, AIDS related complex (ARC, leprosy, severe acute respiratory syndrome (SARS) and tuberculosis (TB). This definition may be broadened in accordance with the recommendations and information provided by the Center for Disease Control and Prevention.

We want all our employees to stay as healthy as possible. If you are unsure if you might have a communicable disease or if you are still contagious, it is important to seek medical advice or testing. Employees can also call the Occupational Health Nurse in the Human Resources department for advice. In deciding whether an employee with illness may continue or return to work, we will consider several factors including:

  • The employee must be able to perform normal job duties and meet performance standards.

  • The employee’s continued presence must pose no risk to the health of the employee, other employees, or customers.

If an employee disputes the company’s determination that a risk exists, the employee must submit a statement from his or her attending health care provider that the employee’s continued employment poses no risk to themselves, other employees, or customers. Supervisors are encouraged to remind employees that CREM provides paid leave to cover absences due to contagious temporary illness. If an employee has exhausted his or her company paid sick time, the employee may be allowed to use vacation time, may be eligible to apply for state paid medical leave (such as Washington PFML) or may be eligible for an unpaid leave.

Please see Pandemic and Health Emergency Policy for more information regarding company policy and procedures during the event of a health Pandemic or otherwise officially recognized health emergency by the Center for Disease Control and Prevention.

Emergency or Weather Closings

CREM will always make every attempt to be open for business. In situations in which employees are concerned about their safety due to severe weather, road conditions or other circumstances, supervisors have the discretion to allow employees to come in late, leave the office early, or potentially work remotely assuming they otherwise qualify (see Remote Work Policy Section).

If employees arrive late or leave earlier than the official end of their shift, they will be paid only for actual hours worked, or they can use their available Vacation Hours. In some circumstances, supervisors may allow the employee to flex their work schedule for that day or work week to make up for the missed time.

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Visitors

To maintain the security and safety for our employees, CREM has the following policy with respect to visitors:

All visitors must be escorted by an employee. This policy applies to family, friends, anyone who is not an active employee, including employees on leave, former employees, vendors, and suppliers.

Generally personal visits should be infrequent and not interfere with the employee’s or other’s work time.

When employees have any doubt whether a person can visit, they should contact the HR department.

 

Employment Relationship

The relationship between you as the employee and CREM as the employer is known as an Employment Relationship. This section describes some of the important policies in place that form and maintain that relationship.  

 

Background Check Policy

CREM carefully selects quality employees. Background checks and reference checks help to ensure that new employees meet legal and ethical requirements of the role, have the skills for the job, and have performed well in the past.

CREM conducts background and reference checks on all job candidates after a contingent offer of employment has been extended.

A background check may also be completed during reassignment or promotion of an employee. A third-party administrator will be used to conduct the background check and credit checks if indicated. All background and credit checks will be compliant with applicable laws, such as the Fair Credit Reporting Act. Customer required background screening will also be complaint with applicable laws.

The information that may be collected incudes, but is not limited to:

  • Seven-year criminal history background

  • Employment history

  • Education

  • Credit

  • Professional and personal references

  • Driving Record

CREM has the right to make the final decision about employing an individual after the entire background and reference check process is completed.

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I-9 and E-Verify

CREM enforces the guidelines from the Immigration Reform and Control Act of 1986 (IRCA). CREM uses E-Verify to electronically verify the employment eligibility of our newly hired employees. E-Verify is an Internet-based system operated by the U.S. Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA).

 

All employees must provide original documents verifying their right to work in the United States as well as sign a I-9 verification form. If an individual cannot verify his or her right to work within three days of hire, CREM will terminate his or her employment.

 

Probationary Period

All new hire employees are subject to a 90-day probationary period. Anytime during this period, the new hire may be released, in the sole discretion and opinion of management. During this probationary period, supervisors will be expected to meet regularly with the new hire employee to check in on their training and progress – generally this will include an informal review and meeting occurring around the 30-, 60-, and 90-day mark.

During an employee’s probationary period, it is expected the employee is at work and focusing on learning their role. During this time, working from home or remotely will not be allowed and paid vacation time may not be scheduled or used.

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Employment Classification

In order to determine overtime status and to ensure compliance with federal and state laws and regulations, CREM classifies its employees as shown below. The company reserves the right to review or change an employee’s classifications at any time.

Exempt (Salary). Exempt employees are typically paid on a salary basis and are not eligible to receive overtime pay.

Nonexempt (Hourly). Nonexempt employees are paid on an hourly basis and are eligible to receive overtime pay for overtime hours worked.

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Workweek and Hours of Work

The official workweek for the CREM office is Monday – Thursday with 10 (ten) working hours per day. Typical work hours are 7:00am – 5:30pm, however individual work schedules may vary depending on the needs of each department and will be communicated with employees by their supervisor.

For payroll purposes, the hours worked in a workweek are calculated from Monday at 12:00am until Sunday at 11:59pm.

 

Breaks and Lunches

Employees are entitled to a 30-minute unpaid meal break and two 15-minute rest periods each day. Any nonexempt (hourly) employee who is required or asked to work through a meal break will be paid for the 30-minute period. If you are required to work 12 hours or more, you will receive a second 30-minute meal break (dinnertime) that will be paid. Accruing break times to take extended breaks or to leave early must be approved by management in writing.

Tools, equipment, or computers should be secured if lunch is taken in an area other than the immediate work site.

 

Time Records

All nonexempt (hourly) employees are required to complete accurate weekly time reports showing all time actually worked. Time reports should be reviewed and approved by their supervisors prior to being forwarded to Payroll.

 

Overtime

When required due to business needs, employees may be asked to work overtime. Overtime is actual hours worked in excess of 40 in a single workweek.

Nonexempt (hourly) employees will be paid overtime compensation at the rate of one and one-half their regular rate of pay for all hours over 40 actually worked in a single workweek. Paid leave, such as sick time, holidays, vacation hours, bereavement time, and jury duty, does not apply toward work time.

All overtime work must be approved in advance by a supervisor or manager.

Overtime pay is not permitted for training, extended or local travel for any staff, journeymen, or apprentices.

 

Paychecks

CREM’s pay day for all employees is weekly on Thursday, which employees are paid for the previous week’s hours. If payday falls on a federal holiday, employees will receive their paycheck on the preceding workday. Unless otherwise requested, paychecks are directly deposited into employees’ checking and/or savings accounts.

 

Overpayment of Paycheck

It is each employee’s responsibility to review his or her payroll stub for accuracy of personal and payment information. Employees must immediately notify payroll services or HR if there has been an overpayment or underpayment of wages.

In the case of an erroneous overpayment on an employee’s paycheck, per the Federal Labor Standards Act: The employer has the right to deduct the overpayment from the employee’s next paycheck within 90 days of the error. Written notification of amount and date of deduction will be given to the employee in advance.

 

Direct Deposit Policy

It is the policy of CREM to issue employee payments solely through electronic direct deposit. Direct deposit provides many benefits for employees, including greater security and faster access to funds.

Employee payments will be electronically deposited directly into one or more checking or savings accounts designated by each employee. Employees must notify Payroll Services when there is any change to bank accounts that affect direct deposit. Changes be received a week prior to the payday for which the change is to occur.

Temporary exceptions to this policy may be made for new hires, to provide adequate time to set up a direct deposit account. Exceptions may also be made for employees who provide evidence that they cannot obtain an account at a financial institution offering direct deposit.

Reimbursement Pay

If the employee uses his or her own money to pay for approved items pertaining to business, he or she must turn in itemized receipts as proof of purchase. Prior approval from supervisors is required. Reimbursement checks will be processed the week following submission of receipt.

 

Boot/FR Reimbursement

For union electricians, the Company allows for $150 lump sum reimbursement for safety toe work boots annually per calendar year per union contract. Flame Resistant (FR) clothing will be provided by CREM. If a union employee is required to purchase their own FR clothing, the reimbursement will be based on the current local IBEW collective bargaining agreement.

Boot reimbursement for non-union employees will be considered on a case-by-case basis and will include consideration for frequency of required use within the employees’ specific job duties.

Advance approval by a supervisor is required prior to purchase of boots or personal FR clothing. Receipts must be submitted within 15 days of purchase as proof of purchase.

 

Travel Reimbursement

CREM will reimburse or pay for union members’ travel and per diem per the current IBEW collective bargaining agreement.

See separate Non-Union Travel Policy for further information regarding travel pay or reimbursement.  

 

Employee Privacy

It is CREM’s goal to respect the individual privacy of its employees and at the same time maintain a safe and secure workplace.

When issues of safety and security arise, employees may be requested to cooperate with an investigation. The investigation may include the following procedures to safeguard the company and its employees: searches of personal belongings, searches of work areas, searches of private vehicles on company premises, medical examinations, and the like. Failure to cooperate with an investigation is grounds for termination. Providing false information during any investigation may lead to discipline, including termination. Please do not bring anything to work or put anything in company files, drawers, shelves, boxes, desks, vehicles, etc. that could embarrass you if it were found or seen by others.

 

Technology surveillance

 Employees are expected to make use of company property for the business purposes of the company. Accordingly, materials that appear on company computers or networks are presumed to be for business purposes, and all such materials are subject to review by the company at any time without notice to the employees. Employees do not have to have any expectation of privacy with respect to any material on company property.

CREM regularly monitors its communications systems and networks as allowed by law. Monitored activity may include voice, e-mail, and text communications, as well as Internet search and browsing history. Employees who access inappropriate materials or websites or make excessive use of the communications system for personal matters are subject to discipline.

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Video surveillance

As part of its security measures and to help ensure a safe workplace, CREM has positioned video cameras to monitor various areas of its facilities. Video cameras will not be used in private areas, such as break rooms, restrooms, locker/dressing rooms, etc.

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Mission
About this Policy Manual
Employmen at Will
Union Consideration
Culture and Company Commitment
Commitment to Diversity
Equal Opportunity Policy
Reasonable Accommodation Policy 
Harassment Policy
Code of Ethic
Build Trust
Uphold the Law
Open Honest
Set Tone
Respect Individual
Competition
Confidential
Avoid Conflicts
Alternative
Accurate
Workplace Safety
Workplace Emergency

Privacy—Private Identification or Health Data

It is CREM’s policy that Social Security numbers, legal identification information, address information, or any protected health information obtained from employees, vendors, contractors, customers, or others is confidential information.

This information will be obtained, retained, used, and disposed of only for legitimate business reasons and in accordance with the law and this policy.

Any employee who obtains, uses, or discloses protected or private information for unauthorized purposes or contrary to the requirements of this policy may be disciplined, up to and including termination. The company will cooperate with government investigations of any person alleged to have obtained, used, or disclosed private data for unlawful purposes.

Access to Personnel Files

Digital employee files are maintained by the HR department and are considered confidential. Managers and supervisors may only have access to personnel file information on a need-to-know basis. Employees may request to view their own personnel files and request copies of any documents them. Viewing by employees must be requested in writing to the HR department and will be scheduled at a mutually convenient time or as required under state law.

Personnel files are to be reviewed in the HR department. Representatives of government or law enforcement agencies, in the course of their duties, may be allowed access to file information.

 

Employee Responsibility

 It is the employee’s responsibility to notify HR of any change of address, telephone number, marital status, number of dependents, or beneficiary designation, or anything else that would affect your employment record, employee benefits, or tax status.

Licensure

It is the responsibility of each employee to keep any license required for their career up to date and valid. All continuing education units must be completed as required. Licenses that may be required for employment, based on your job description and State requirements include:

  • State Electrical License

  • Instrumentation         

  • Welding

  • Pipe Fitting

  • Driver’s License

  • OSHA Certification

  • SHRM or PHR Licensure

  • Registered Nurse Licensure

 

Internal Transfer/Promotion

CREM strives to retain and advance employees through an environment that promotes personal development and passion. When a position becomes available, it will be advertised both internally and externally. Current employees are welcome to apply, as are external candidates. All staffing decisions will be made with the position goals in mind, with the desire to hire the most qualified individual being paramount. At times, positions may be filled internally without being posted. This could relate to a business need or a planned career progression that includes an employee being assigned new responsibilities.

Department transfers can be either management- or employee-initiated. They are determined by business needs and employee qualifications. Employees being considered for transfer will be given the opportunity to provide input; however, an employee should not be approached by management without the knowledge of his or her manager and Human Resources. Transfers will be made in a manner that keeps ongoing operations as smooth as possible.

To be considered for a transfer or promotion, you should talk to or submit your up-to-date resume to Human Resources. HR may discuss your interest with your direct supervisor or others in your current or desired new department. After the interview process is complete, if you are selected for the position, you will receive documentation and the transition process will begin.

Separation from Employment

In all cases of voluntary resignation (one initiated by the employee), employees are asked to provide a written notice to their supervisors at least 8 working days (two weeks) in advance of the last day of work. Holidays and PTO will not be counted toward the 8-day notice.

In most cases, HR will conduct an exit meeting on or before the last day of employment to collect all company property and to discuss final pay. If applicable, information regarding benefits continuation through the Consolidated Omnibus Budget Reconciliation Act (COBRA) will be sent to the employee’s home address. 

Should it become necessary because of business conditions to reduce the number of employees or work hours, this will be done at the discretion of the company.

Rehire Policy

Eligibility

To be eligible for rehire, all former employees must:

  • Have resigned from the company with a minimum of 2 weeks’ notice.

  • Received performance evaluations showing satisfactory performance in terms of job performance, attendance, and similar measuring factors. If an employee resigned prior to receiving an evaluation, the employee must have successfully completed the probationary period and have no disciplinary or similar record in the employee’s prior employment file.

  • Pass the Company’s current drug screening and background check process.

Recently Terminated

If employee is rehired within 180 Days following the termination date:

  • Rehire Date – the employee will be deemed hired on the original hire date with no break in service for purposes of determining benefit eligibility. For seniority purposes, if relevant, the employee will be treated as if he or she was hired on the original hire date but took a leave of absence for the period between the termination date and the rehire date.

  • Compensation – If the employee is rehired for the same position or a comparable position to the one formerly held, the employee’s compensation will be unchanged for the compensation of the termination date, It the employee is hired into a different job for which the pay level is either greater or less than that the former position, the employee will receive the compensation earned by similarly situated employees in the new position.

  • Insurance & Benefits – Medical and life insurance will be restored as soon as is practicable based on the terms of the plans and the rehire date.

  • Retirement Benefits – The rehired employee may participate in the Company retirement program as soon is practicable based on the terms of the plan and rehire date.

  • Accrual of Leave – The rehired employee will accrue vacation time, personal or discretionary leave, and sick leave at the same rate as the employee accrued such leave prior to the termination date. If the employee fills a new position with a higher rate of accrual for any category of leave, the newly rehired employee will accrue such leave at the higher rate. No vacation time, personal or discretionary leave, or sick leave is accrued during the period between the termination date and the rehire date.

  • Past Accrual – If the employee had accrued but unused leave at the time of termination, and the employee was not paid for such leave at the time of termination, the accrued but unused leave will be restored to the employee.

 

Workplace Guidelines

 

Job Performance

We expect our employees to be responsible, hard-working, and behave with honesty and integrity in their work. It is important that you as an employee read and understand your job description to give you a basic understanding of your role and responsibilities. If you are uncertain about what is expected of you in your role or would like feedback regarding your job performance, it is important to have frequent and open communication with your direct supervisor.

Performance Reviews & Evaluations

CREM is committed to providing you with feedback, both formal and informal, about your performance on the job. Managers and supervisors are responsible for providing ongoing performance feedback to each employee. In addition, your manager or supervisor may formally discuss and document your performance on a regular basis (generally after 30/60/90 days of employment and then annually).

Your performance appraisal discussion will review your strengths and identify any areas needing improvement, and goals or objectives that need to be achieved. Specific performance problems may be addressed outside the performance appraisal cycle through either informal discussions or formal disciplinary action. Formal performance feedback becomes a permanent part of your personnel file.

Attendance and Punctuality

CREM places a high value on attendance and punctuality. Arriving to work on time each day not only allows us to properly serve our customers, but it also demonstrates integrity and work ethic and builds trust within our team.

Call in Policy

If you are unable to make it into a scheduled work shift, it is your responsibility as an employee to notify your supervisor at least 30 minutes prior to the start of the shift. A phone call is required for sick or absent calls. If the supervisor is unreachable, please call the Occupational Health Nurse at 509-713-6689.

If you are going to be more than 10 minutes late for the scheduled start of your shift or returning from a break or lunch period, you should notify your supervisor with the reason and estimated time of arrival.  If an employee calls in to say they will be late, and then does not arrive at work within an hour of the start of their shift, a call-in violation will be documented for that employee.

Once productivity or the team suffers from issues with attendance or tardiness, the employee will be coached and given the opportunity to correct this behavior. If additional issues continue, disciplinary action can be taken up to and including termination. Violations of call-in rules three times in a 12-month period will result in termination of employment unless the company determines that failure to notify was clearly beyond the employee’s control.

Definition of No Call No Show

A no call no show occurs when an employee fails to show up for a scheduled shift and does not call or notify their CREM supervisor about the absence. The event is a no call no show after a 15-minute grace period from the start of the shift.

If the employee fails to communicate within 12 hours and/or cannot provide a valid excuse that may require proof, it’s considered a voluntary quit by the employee. HR will make a reasonable attempt to ensure the employee was not involved in an emergency situation and may perform a well check if indicated.

Time Off from Work

We fully respect that employees have a life and family outside of work and we recognize that situations will arise when employees will be absent. Such circumstances can be vacations, illness, injury, family emergencies, medical appointments, etc. When at all possible, time off or absences from work should be requested and approved with at least one weeks’ notice. Below are some definitions of types of absences:

Scheduled Time Off

Absences typically scheduled in advance include vacation, medical appointments, military service, family activities, jury duty, funerals, and other events which cannot be scheduled outside of regular work hours.

Unscheduled Time Off – Excused

Absences typically occur due to an urgent or unforeseen issue such as illness, family emergencies, transportation emergencies and household emergencies. These issues must be communicated to your manager as soon as reasonable.

Unscheduled Time Off – Unexcused

An unexcused absence is one that is not approved by an employee’s manager or for a reason not embraced in the employer policies (see sections on Sick Time and Leave of Absences). Frequent issues of the same reported circumstances (such as recurrent transportation issues or recurrent childcare issues) may become unexcused. If recurrent attendance issues cause the employee to run out of applicable paid sick or vacation hours, future absences are likely to be considered unexcused.

Excessive Absenteeism

Absenteeism will be considered on an individual basis taking into consideration the frequency and duration of absences, as well as the circumstances, your work history and performance, and likelihood of improvement.

Excessive absenteeism can become an issue for business operations (our ability to get work done) and create a burden for your team. We define excessive absenteeism is defined as 3 or more unexcused absences in any 90-day period.

Unexcused absences will result in disciplinary action, up to an including termination. The disciplinary steps that will typically be followed in the case of unexcused absences are:

  1. First offense - Documented Verbal Warning

  2. Second offense - Written Warning

  3. Third offense - Termination of Employment

 

Dress Code Guidelines

While CREM provide a casual work environment, the following dress code rules set to maintain professionalism and safety compliance:

Office Employees

Clothing should be clean, free from body odor and stains and in good condition. Your appearance should be clean and neat. Shirts, pants, clothing should cover the back, shoulder, midriff, chest, and buttocks.

Field Employee

In general, employees are expected to maintain daily hygiene and clothes in good condition. The following clothing items are not permitted: tank tops and shorts, clothing with large holes or tears, or clothing with any offensive language, images, or symbols. Heavy duty work jeans or pants are required on all jobsites. There may be jobsite specific clothing requirements. Heavy duty safety toe or steel toe boots and FR requirements will be addressed with OSHA trained safety representative during workplace safety training. If you have questions, please speak to your supervisor.

 

Cell Phone Use

Personal Cell Phones

While at work, employees are expected to exercise discretion in using personal cellphones. Excessive personal calls or texts during the workday can interfere with employee productivity and be distracting to others. During meetings, cellphones should be turned off or set to silent mode and placed out of sight.

Employees are encouraged to make personal calls during non-work time when possible and to ensure that friends and family are aware of the Company policy as well. Please do not place personal calls on speaker mode in the workplace setting. CREM will not be responsible for any potential loss of personal cell phones.

The use of cameras or other video or audio recording -capable devices on either company or customer premises is prohibited without the expressed prior permission of senior management and the person subject to recording. Video or audio recording in restrooms and or locker rooms is strictly prohibited.

It is important to note that most field worksites (customer jobsites) prohibit the use of cell phones on-site or the use of any device capable of taking photographs. Employees are responsible for adhering to customer policies. Violation of Customer policies will result in immediate written warning at a minimum.

Company Provided Cell Phones

When job duties or business needs demand, the company may issue a business cell phone or provide a cell phone reimbursement for the use of a personal cell for work related communications. Employees in possession of company owned cell phones are expected to protect the equipment from loss, damage, or theft. Upon resignation or termination of employment, or at any time upon request by management, the cell phone must be returned with the password for management access. Phones returned inaccessible or with unreported damage will be charged to the employee at current market value.

Driving and Safety Issues

All employees are expected to follow applicable local, state, and federal laws and regulations regarding the use of cell phones at all times. Safety must come before all other concerns. Employees whose job responsibilities include regular or occasional driving and who are issued a company cell phone for business use are expected to refrain from using their cell phone while driving. Regardless of the circumstances, including slow or stopped traffic, employees are required to use hands-free operations or pull off to the side of the road and safety stop the vehicle before placing or accepting a call. Hands free equipment will be provided with company vehicles to facilitate the provisions of this policy when required. Employees are encouraged to refrain from discussion of complicated or emotional matters and keep their eyes on the road while driving. Reading or sending text messages while driving is prohibited.

Employees who are charged with traffic violations resulting from the use of their phone while driving will be solely responsible for all liabilities that result from such actions. Employees may be subject to discipline up to and including termination. Please see more details regarding safe driving in the separate Safety Manual.

Communications

CREM strives to maintain an open line of communication with all employees. We hope this line of communication goes both ways and we welcome suggestions, ideas, and solutions. CREM’s intention is to foster an environment where all employees feel comfortable reporting their concerns. HR should be notified of complaints or questions concerning wages, working hours, or working conditions, or the interpretation of any of the provisions in this manual.

To clarify misunderstandings or frustrations with co-workers, we recommend speaking directly to the individual, prior to escalating the concern. If clarification or resolution is unobtainable, address your concern with your direct supervisor. If resolution is still unobtainable, or involves your direct supervisor, you may escalate your concern to HR. If indicated, HR may schedule conflict resolution meetings with all involved parties. Conflict resolution goals will include each party’s ownership/contribution to the conflict as well as ideas for solution.

Social Media Guidelines

We expect employees who identify themselves as company employees or discuss any matters related to the company to demonstrate respect for the dignity of the company, its owners, its customers, its vendors, and its other employees. Information posted on a website or social media (blogs, forums, and social networking sites, such as Twitter, Facebook, LinkedIn, YouTube, Instagram, and Snapchat, among others) is available to the public, and therefore, CREM has established the following guidelines for employee participation in social media.

Employees who identify themselves as company employees or discuss matters related to the company on a social media site must include a disclaimer on the front page stating that it does not express the views of the company and that the employees are expressing only personal views—for example: “The views expressed on this website/blog are mine alone and do not necessarily reflect the views of my employer.” Place the disclaimer in a prominent position and repeat it for each posting expressing an opinion related to the company or the company’s business. Employees must keep in mind that if they post information on a social media site that is in violation of company policy and/or federal, state, or local law, the disclaimer will not shield them from disciplinary action.

Employees should be careful not to identify or reference company clients, customers, or vendors without express permission. Similarly, employees should not engage in harassing or discriminatory behavior that targets other employees or individuals because of their protected class status or make defamatory comments or engage in other behavior that violates the company’s policies. Employees should not use social media to criticize the company’s competition and should not use it to compete with the company.

When in doubt, you should ask HR or senior management before publishing anything related to your work with our company.

Bulletin Boards

The Company uses bulletin boards to maintain up to date notices and information required by law. Bulletin boards are to be used for these purposes only.

Company Equipment & Resources

Company resources, including time, material, equipment, and information are provided for company business. Employees and those who represent CREM are trusted to behave responsibly and use good judgment to conserve company resources. Managers are responsible for the resources assigned to their departments and are empowered to resolve issues concerning their use. The Company will not allow use of company resources to conduct outside personal business or in support of any religious or nonprofit organization without owner authorization. Questions about the proper use of company resources should be directed to Human Resources.

Technology Usage Policy

CREM is committed to accomplishing its business objectives in a secure and timely manner. Each employee must assist in achieving this goal while safeguarding corporate information. The basic regulations for using the Company computer systems are as follows:

  • Devices, internet access, instant messaging (IM), and company provided email accounts are primarily for business use only - incidental and occasional personal use should be limited.

  • Any email, text, instant message or other communication of an offensive, pornographic or otherwise inappropriate nature is prohibited, and violations may result in disciplinary action.

  • The company may access any information created, transmitted, or stored on its information systems.

  • Company proprietary information must be protected and secured.

  • Copying or downloading software of any kind is prohibited without prior permission.

  • Upon resignation or termination of employment, or at any time upon request by management, iPad’s, laptops, and cellphones must be returned to supervisor with the accurate password to access the device. Items returned inaccessible or with unreported damage will be charged to the employee at current market value.

Company Vehicles

Company Vehicles are to be used only for business purposes. Prior to receiving keys to a company owned vehicle, all employee drivers are required to pass a motor vehicle screening per corporate insurance standards as well as read, sign, and adhere to the Corporate Fleet Policy. Personal use of company vehicles is prohibited without written permission issued by the owner or company manager. Non-employee passengers are not allowed in company vehicles. Please refer to the separate company Fleet policy for more information.

Company Equipment and Tools

The Company will provide personal protective equipment (PPE) as required, including hard hats, safety glasses, hearing protection, harness and lanyards, leather gloves, wire strippers, respirators, fire resistance clothing and other PPE as needed. Employees are responsible for requesting new PPE when appropriate. The Safety Manager will inspect and order equipment regularly to ensure quality and adequate supply. The company issued equipment will be replaced due to normal wear and tear, however employees are responsible for requesting new PPE when appropriate.

All Company owned tools are to be used in safe manner and handled in a careful and respectful way. Abuse of company tools will not be tolerated. We ask you to treat them as you would treat your own tools! Typically, tools are assigned to specific trucks and jobsites. Tools must be returned, locked up or otherwise secured on jobsites after use each day; they may not be taken home for personal use.

Taking of materials or tools is not allowed and will be grounds for immediate termination. Those caught stealing will be prosecuted.

The Company reserves the right to all salvage materials. Taking of salvage materials without proper approval is grounds for termination.

Solicitation

Employees should be able to work in an environment that is free from unnecessary annoyances and interference with their work. We do not allow employees to solicit contributions or distribute non-work-related material during work hours, while wearing Company logos, or while representing the Company in any way to protect the interest of the Company network and our employees.

Nonemployees may not trespass or solicit or distribute materials anywhere on company property at any time.

Nothing in this policy is meant to, nor should it be interpreted to, in any way limit employees’ rights under any applicable federal, state, or local laws, including rights under the NLRA to engage in protected concerted activities with other employees to improve or discuss terms and conditions of employment, such as wages, working conditions, and benefits. Employees have the right to engage in or refrain from such activities.

Company Credit Card Policy

Certain employees may be approved for and issued a corporate credit card to use for business purposes. For requirements and details please see the separate Company Credit Card Policy. All employees that are issued a company credit card will be expected to read, comply with, and sign that policy document prior to a card being ordered.   

Social Functions

In our attempt to keep our culture and connections strong, at times, CREM will host social events for employees to attend. These events can occur on company premises or at outside locations, either during or outside of working hours.  These events take place for different reasons: to celebrate holidays, company successes, employee recognition, or for many other reasons.

While we encourage comradery and having fun, at all Company social functions, including those not “on the clock”, employees are responsible for behaving in a professional and respectful manner. While alcohol may be served, employees should refrain from becoming intoxicated to avoid disruptive behavior. Even at social functions, employees must remember that they are representing the company and need to ensure that they are always upholding the Company’s positive reputation. Employees can be held responsible for their behavior at work social functions and improper, unprofessional behavior, especially that of aggressive or violent nature, can result in disciplinary action, up to termination.   

Remote Work Policy and Procedure

Working remotely allows employees to work at home, on the road or in a satellite location for all or part of their workday or workweek.

This option may be appropriate for some employees and jobs but not for others. Prior to working any remote working hours, the employee must meet all Eligibility items (see section below) and the arrangement must be approved by the employee’s direct supervisor. This approval can be made on a case-by-case basis or as an ongoing privilege. Any arrangement may be discontinued at any time at the request of either the employee or the organization. At any point the remote work arrangement is deemed unproductive by management, the option to work remotely will be discontinued.

Remote work is not designed to be a replacement for regular childcare, for taking sick time, or a replacement of work while on any legally protected family or medical leave.

Remote work is not an entitlement, it is not a companywide benefit, and it in no way changes the terms and conditions of employment with Columbia River Electric Maintenance (CREM).

Eligibility

Before allowing an employee to work remotely, and the supervisor, with the assistance of the HR department, will ensure the employee meets all of the following conditions:

  • The employee is past any probationary period (90 day minimum) and can function independently in their role.

  • The employee has adequate work performance. Verbal or written performance reprimands, including performance improvement plans, will likely disqualify remote work opportunities.  

  • The employee holds a position conducive to working remotely (working primarily on a computer), and the employee can continue to complete all assigned job duties and responsibilities even while remote.

  • The employee has the necessary equipment and technology, workspace, and security considerations.

Employee Expectations

The following are expectations of the employee while working remotely:

  • The employee is expected to be active at their computer and working during their regular work hours (for example 7am – 5:30pm), unless other working hours have been communicated with and approved by their manager.

  • The employee is expected to be as responsive as they are while working in the office – for example responding immediately to work phone calls or Microsoft Teams Calls/Messaging (unless in a meeting or otherwise working on a focused project).

  • The employee is expected to focus on their job performance and meeting business demands while working remotely and is expected to be as productive as they are while working at the office - completing tasks with the same level of quality and frequency.

  • The employee is expected to have active and secure internet service with adequate network speed and the proper security considerations prior to starting remote work. Other equipment and technology considerations are addressed below.

  • The employee is expected to keep all confidential documents and information secure at all working and non-working times.

  • Employees are expected to maintain their remote workspace free from safety hazards.

  • The employee must determine any tax or legal implications under IRS, state and local government laws, and/or restrictions of working out of a home-based office. Responsibility for fulfilling all obligations in this area rests solely with the employee.

 

Manager Expectations

The following are the expectations of the direct supervisor of the employee that is working remotely:

  • The manager will ensure all eligibility considerations (listed under “Eligibility”) are reviewed prior to an employee starting any remote work.

  • The manager will check in with the remote employee at least once per day and otherwise clearly communicate to their employee an expected level of communication.

  • The manager will review work or productivity in a similar manner as if the employee was working in the office. If the manager has any concerns, they will address with the employee and/or end their remote work approval. HR can be used as a resource on performance management concerns. At any point the remote work arrangement is deemed unproductive by management, the option to work remotely will be discontinued.

Technology Equipment and Security

On a case-by-case basis, CREM will determine the appropriate equipment needs (including hardware, software, modems, phone and data lines and other office equipment) for each employee working remotely. Equipment supplied by the organization will be maintained by the organization and should be used for business purposes only. Prior to removing from the workplace, the employee must sign an inventory of all CREM property received and agree to take appropriate action to protect the items from damage or theft. Upon termination of employment, all company property must be returned to the company, unless other arrangements have been made.

Equipment supplied by the employee, if deemed appropriate by the organization, will be maintained by the employee. CREM accepts no responsibility for damage or repairs to employee-owned equipment. CREM reserves the right to make decisions as to appropriate equipment, subject to change at any time.

The Information Technology (IT) Department will assist the employee on learning the proper procedures for remote network access and security – including use of the Virtual Private Network (VPN). Consistent with the CREM expectations of information security for employees working at the office, remote employees will be expected to ensure the protection of proprietary Company and customer information accessible from their home office. Steps include the use of locked offices, file cabinets and/or desks, regular password maintenance, and any other measures appropriate for the job and the environment.

Parking

All employees must park in designated areas on company property. For employees working at a job project site, the employee should enter and leave through the designated gates and park in designated areas. The company does not claim any responsibility for the safety of your personal property or your vehicle. All posted vehicle and traffic instructions and restrictions, including speed limits, must be strictly observed.

Disciplinary Action Policy

CREM expects employees to comply with company standards of behavior and performance. If an employee’s performance, actions, or conduct dictate, the company will take necessary disciplinary action. Disciplinary actions may entail coaching, verbal, written, and final warnings, performance improvement plans, suspensions, and termination.

Under normal circumstances, CREM endorses a policy of progressive discipline in which it attempts to provide employees with notice of deficiencies and an opportunity to improve. It does, however, reserve the right to take any disciplinary action the Company considers appropriate, including termination, at any time. The Company reserves the right to combine and skip steps depending on the circumstances of each situation and the nature of the offense. All disciplinary actions will be documented and placed in an employee’s personnel file.

Nothing in this policy provides any contractual rights regarding employee discipline or counseling, nor should anything in this policy be read or be construed as modifying or altering the employment-at-will relationship between CREM and its employees.

 In addition to those situations discussed elsewhere in the policy manual, listed below are some examples where immediate termination could result. This list is general in nature and is not intended to be all inclusive:

  • Discourtesy to a customer, vendor or the public resulting in a complaint, loss of good will, or brand damage.

  • Refusal or failure to follow directions from management (insubordination)

  • Breach of confidentiality relating to employer, employee, customer, or vendor information.

  • Altering, stealing, damaging, or destroying company property or records, or another employee’s property.

  • Dishonesty.

  • Providing false or misleading information to any company representative or in any company records, including the employment application, benefit forms, timecards, expense reimbursement forms and similar records.

  • Fighting or engaging in disorderly conduct on the Company or customer premises or off-site while representing the Company.

  • Violations of any company employment policies including, but not limited to, confidentiality, security, solicitation, insider trading, conflict of interest and code of conduct.

  • Conduct or performance issues of a serious nature.

  • Failure of a drug or alcohol test.

 

The following steps are suggested in the discipline procedure.

Step 1: Verbal Warning

This step creates an opportunity for the immediate supervisor to have a discussion and bring attention to the existing performance, conduct, or attendance issue. The supervisor will clearly describe expectations and steps the employee must take to improve his or her performance to resolve the issue. Verbal warnings will be documented and sent to HR.

Step 2: Written Warning

This step creates an opportunity for the immediate supervisor and/or manager to formally address employees with performance, conduct, attendance issues, and or policy violations. Management will outline the consequences for the employee if he or she continues to fail to meet expectations. A Performance Improvement Plan (PIP) may be initiated at this time to set goals and establish monitoring and feedback on a weekly basis.

Step 3: Suspension and/or Final Warning

Suspension may occur if performance, conduct issues, or safety incidents are so problematic and harmful, immediate removal of the employee is necessary to ensure the safety of the employee or others. Other times the immediate supervisor or HR may suspend the employee pending the results of an investigation. The employee may be suspended with or without pay consistent with federal, state, and local wage and employment laws. During a suspension, nonexempt employees may not substitute or use an accrued paid vacation or sick pay in lieu of the unpaid suspension. In compliance with the Fair Labor Standards Act, unpaid suspension of salaried/exempt employees will be administered without jeopardizing the FLSA exemption status.

Step 4: Termination of Employment

Failure to improve performance or behavior after warnings or PIP, typically will result in the last step in the progressive discipline process, which is a recommendation to terminate employment. The Company reserves the right to combine and skip steps depending on the circumstances of each situation and the nature of the offense. Employees may be terminated without prior notice or disciplinary action.

 

The company recognizes that situations will arise outside of work hours which are not specifically covered by this policy, for example situations involving employees who have been convicted or pled “no contest” or forfeited bond or bail for drug use activity. We will deal with each case individually, considering such things as the measure of the situation or problem, the potential impact on co-workers, and our Drug and Alcohol policy, employment history, job assignments, and the potential impact on safety and customer or public perceptions of the company.

CREM recognizes that personal issues can sometimes affect performance. The Employee Assistance Program (EAP) is available to employees and their families to provide confidential help with a wide variety of personal problems, issues, and concerns. Use of EAP services, however, does not excuse you from complying with company policies and procedures, or from achieving job requirements or expectations during or after receiving EAP assistance. Participation in the EAP will not prevent the Company from taking disciplinary action when warranted.

 

Time Off and Leaves of Absence

CREM believes in supporting employees in having a healthy work-life balance. The company provides both paid and unpaid time off options. If you need to take time off from work, and are unsure about what policy or leave might apply to you, it is important to talk to HR.

Holidays

CREM observes and allows time off with pay for eligible employees on each of the following holidays.

  • Independence Day

  • Labor Day

  • Thanksgiving Day

  • Christmas Day

All eligible full-time employees will receive holiday pay at their regular rate of pay provided the following conditions are met:

  • Passed 90-day probation period in good standing.

  • Must have worked your last regularly scheduled workday before the holiday and your First scheduled workday after the holiday. Use of paid vacation time meets this requirement.

At times, business necessity may require some employees to work on an observed holiday and the Company reserves the right to require an employee to work on a holiday. In such instances, the Company will provide time and a half pay for hours worked instead of time off. If the holiday falls on a standard workday and you do not work that day, the holiday hours do not apply to the 40 hours required before overtime begins.

If a holiday occurs on an eligible employee’s vacation day, it may either be counted as a holiday instead of a vacation day or added as an extra day off at the beginning or end of the vacation period.

If a holiday falls on a Sunday, it will typically be observed the following Monday. If the holiday falls on a Saturday, the Company may elect to designate either the following Monday or the preceding workday as a substitute for the holiday.

If the holiday falls on a standard workday and you do not work that day, the holiday hours do not apply to the 40-hour requirement before overtime begins.

Religious observances

Employees who need time off to observe religious practices or holidays not already scheduled by the company should speak with their supervisor. Depending upon business needs, the employee may be able to work on a day that is normally observed as a holiday and then take time off for another religious day. Employees may also be able to switch a scheduled day with another employee, take vacation time, or take off unpaid days.  The company will seek to reasonably accommodate individuals’ religious observances.

Vacation

CREM believes that vacation time is vital in keeping your health, happiness, and overall employee morale high. Regular full-time employees begin accruing vacation leave on the date of hire and may start using vacation time after a 90-day probation period for new hires.

Regular full-time employees will accrue paid vacation per the following schedule:

Service Period                                   Yearly Vacation Accrual

First Calendar Year                            60 hours (6 working days)

Calendar Years 2–4                            80 hours (2 weeks or 8 working days)

Calendar Years 5–9                            100 hours (10 working days)

Calendar Years 10 -14                        120 hours (3 weeks or 12 working days)

Calendar Years 15+                            140 hours (14 working days)

                                                           

Employees may not take paid vacation until they have earned or accrued the vacation time. If an employee requires more vacation than is allotted, HR will determine whether it is allowable to provide the employee more vacation without pay. Vacation not used by the end of the calendar year will be cashed out at 50% of the remaining balance, additional funds will be forfeited.

 All employees are required to submit a written request for vacation leave at least two weeks to the date they wish their vacation to begin. Forms must be submitted to the employee’s direct supervisor for approval. Approved vacation requests will be forwarded to HR. Managers and HR may make exceptions of advance notice based on the needs of the department.  

In the case of multiple vacation requests for the same date, within the same department, approval will be based on the departmental staffing needs, seniority, length of the desired vacation and elapsed time since employee’s last 4 day or longer vacation.

Sick Time

CREM understand that, at times, employees will need to be absent from work due to illness or other medical reasons and because of this, we offer paid sick time to our employees.

All WA employees accrue paid sick time at one hour for every 40 hours worked. (For all employees working in Oregon, paid sick time is accrued at one hour for every 30 hours worked). Employees are not entitled to accrue paid sick leave for hours paid while not working (such as vacation, paid holidays, or while using paid sick leave). After 90 days of continuous employment, employees are eligible to use paid sick time.

Employees may take paid sick leave to care for themselves or a family member, including regular appointments and check-ups with doctors, dentists, and other providers. The employee can use sick time when the employee’s workplace or child’s school or place of care is closed by a public official for a health-related reason, but not for snow days. In addition, employees may use the leave for a qualifying absence under Washington’s Domestic Violence Leave Act. Sick days are not intended to be used as a substitute for vacation days. Abuse of sick leave is grounds for discipline, up to and including termination of employment.

If you are unable to report for work because unforeseeable illnesses or qualifying sick reason, you must contact your supervisor as soon as possible before the start of the shift (CREM asks for at least 1 hour notice), unless it is not practicable to do so. You may also contact the Occupational Health Nurse directly at 509-713-8869. When sick time is used for scheduled appointments, you must notify the supervisor as far in advance as possible.

The Occupational Health Nurse tracks workplaces illness trends and is available to provide some medical advice. Supervisors will notify the Occupational Health Nurse of sick calls they receive. The occupational health nurse may follow up with employees to discuss symptoms and a plan for return to work. Employees may be required to provide proof of illness or verification of acceptable use of sick time (such as a doctor’s note) for absences exceeding 3 consecutive workdays. In some cases, a doctor's note from the employee’s medical provider or the company’s third-party medical provider, may be required to release the employee to full duty following an injury or illness.

A maximum of 40 hours of sick time may be rolled over each year on January 1st. Except as required by state law, unused sick days are forfeited when an employee’s employment ends for any reason.

Employees who require more than three days off due to their own health issue or a health issue of a family member may be eligible for unpaid family and medical leave (FMLA) or a state Paid Family Medical Leave (PFML). See below sections or please contact HR for more information.

Bereavement Leave

In the event of the death of an immediate family member, employees who have worked a minimum of 90 days in good standing will be allowed up to three days of paid bereavement leave. If additional time is needed, the employee’s supervisor and HR will consider the time off on a case-by-case basis.

Immediate family is defined as the employee’s spouse, domestic partner, parents, children, grandchildren, siblings, mother-in-law, father-in-law, brother-in-law, sister-in-law, grandparents or any relative that lives with the employee. Employees must notify their supervisor of the need to use bereavement leave within a reasonable period of time to accommodate scheduling.

Jury Duty/ Court Appearance

The company supports employees in their civic duty to serve on a jury. Employees will be provided unpaid time off for jury duty in accordance with applicable laws.

Employees must present any summons to jury duty to their supervisor as soon as possible after receiving the notice to allow advance planning for an employee’s absence. If you are not required to serve as juror on a particular day, you must contact your supervisor and report to work for that day. If you are released from jury duty after four hours or less of service, you must report to work for the remainder of that workday. 

Time for appearance in court for personal business will be the individual employee’s responsibility. Normally, personal days or vacation days will be used for this purpose.

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